Your personal information is our top priority at 23 bet. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure. No fine print, no hidden terms.
How your data is kept secure at 23 bet
Every transaction and piece of personal data is encrypted with 256-bit SSL technology. No unauthorized party can access this information — not even 23 bet's own staff.
23 bet never sells your personal information. Your data is never shared with advertisers, data brokers, or any third-party companies. Your information belongs to you alone.
You may request to view, correct, or delete your stored information at any time. Simply contact our support team.
Your data is secured in world-class data centers, with regular backups, firewalls, and access controls in place to keep your information safe at all times.
23 bet collects only the information that is strictly necessary. No unnecessary personal details are ever requested. Less data means less risk.
No marketing messages are sent without your permission. You can manage your notification preferences — turn them on or off — directly from your account settings.
This Privacy Policy ("Policy") applies to 23 bet ("we", "our", "Platform") and every individual ("you", "member") who uses our website or mobile application.
We believe your privacy is a fundamental right. When you register with 23 bet, log in, or use any of our services, you share certain information with us. This Policy explains how responsibly we handle that information.
This policy is written in plain language so every member can easily understand it. No complex legal jargon — just clear, straightforward information.
Key Points: 23 bet never sells your data, shares it unnecessarily, or uses it for marketing without your consent.
23 bet collects three types of information:
a) Information you provide directly:
b) Automatically collected information:
c) Information received from third parties:
| Data Type | When It's Collected | Mandatory? |
|---|---|---|
| Name & phone number | At registration | Yes |
| National ID | During KYC Verification | For withdrawals |
| Payment Information | During deposits / withdrawals | Yes |
| IP Address | On every login | Automatic |
| Betting History | At the time of each bet | Automatic |
| Cookies / Device Information | During website visits | Optional |
23 bet uses your information only for the specific purposes listed below — it is never used for anything beyond these:
⚠️ 23 bet never sells or transfers your data to marketing companies, advertisers, or data brokers.
23 bet may share your information with third parties only in the following limited circumstances:
1. Payment service providers: Only the information necessary to process payments via Mobile Pay, Nagad, Rocket, bank transfers, and similar services is shared. These organizations are required to comply with their own privacy policies.
2. Technology service providers: Cloud storage, cybersecurity, and game provider companies are given access to limited data — only what is necessary to deliver their specific services. All parties are bound by strict confidentiality agreements.
3. When required by law: Information may be disclosed in compliance with court orders, government directives, or legitimate requests from regulatory authorities.
4. Fraud Detection: Limited data may be shared with security agencies to detect suspicious activity.
Important: If your information is ever shared for any reason beyond those listed above, your consent will be obtained in advance.
23 bet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.
23 bet does not retain your data beyond what is necessary. Below are the retention periods for different categories of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial auditing & taxation |
| KYC Documents | 5 years after account closure | Regulatory requirements |
| Support Chat | 3 years | Service Quality Improvement |
| Login Logs | 1 year | Security monitoring |
| Cookie Information | 30 days – 1 year | Site improvement |
Once the retention period expires, data is securely deleted or anonymized.
Every member of 23 bet has the following rights:
You can request to see what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data, except where retention is required by law.
You may request that we stop using your information for specific purposes.
You can request a copy of your data to download.
You may object to your data being used for marketing or analytics purposes.
To exercise these rights, email us at support@23bet.im or Help Center Contact us. Requests are typically responded to within 30 days.
23 bet's services are exclusively For users aged 18 and above. We do not knowingly collect any information from minors.
If a minor registers on 23 bet and it comes to our attention, the account will be immediately closed and all collected data will be deleted.
⚠️ If you know of anyone under 18 using 23 bet, please let us know — we will take immediate action.
23 bet follows the highest industry standards to protect your data:
In the event of a data breach, affected members will be notified within 72 hours and immediate action will be taken.
Please note, however, that no one can guarantee 100% security on the internet. We therefore strongly recommend using a strong password and keeping your login credentials confidential.
23 bet may update this Privacy Policy when necessary. Changes may be prompted by:
For significant changes, you will be notified in advance via SMS to your registered phone number or by email. The effective date of any change will always be displayed at the top of the page.
💡 Continuing to use 23 bet after any changes means you accept the updated policy.
Contact us with any questions, concerns, or requests to exercise your rights regarding this Privacy Policy:
We generally respond to privacy-related requests within 3 business days. Complex cases may take up to 30 days.
| Version | Date | Key Changes |
|---|---|---|
| v2.4 (Current) | January 2026 | Cookies policy details, data retention period updated |
| V2.3 | July 2026 | Addition of User Rights section |
| V2.2 | February 2026 | Third-Party Data Sharing Policy — Clarification |
| V2.0 | June 2023 | Full policy rewrite, GDPR compliance |
Your privacy is fully protected at 23 bet. Join today and claim your 100% Welcome Bonus.